Support
We keep support deliberately simple. One inbox, one human, one promise.
How to reach us
We keep support deliberately simple. One inbox, one human, one promise. APS responds within one business day.
Contact info
- support@anchorpointstrategy.org
- Monday–Friday, 8 a.m. – 5 p.m. Mountain Time
What to expect
- First response within one business day. Almost always sooner, o en within a few hours.
- Resolution within three business days for code, report, and access issues.
- Resolution within five business days for refunds and billing.
Outside business hours, you’re welcome to send an email any time. We’ll pick it up the next business morning.
Before you write
If you’re stuck on one of the most common issues, the FAQ often answers it in 30 seconds. If it doesn’t, write us — there’s no penalty for asking.